Terms & Conditions

1. About these terms

These terms and conditions govern your use of the 1st Surface Limited website at www.1st-surface.co.uk.

By using this website, you confirm that you accept these terms. If you do not accept them, please stop using the website.

2. About us

This website is operated by 1st-Surface Limited, a company registered in England and Wales under company number 03503887.

Registered office:
Cornerways House
2 Dashwood Close
West Byfleet
Surrey
KT14 6QH
VAT registration number: 711 0510 05
Telephone: 01932 340011
Email: info@1st-surface.co.uk

The company number and current company status can be verified through Companies House.

3. Using this website

You may use this website for lawful purposes and to learn about our services, request information or contact us about a potential project.

You must not:

We may restrict or suspend access to the website where reasonably necessary.

4. Information about our services

The website provides general information about services including tennis-court construction, resurfacing, recolouring, maintenance, fencing, floodlighting, multi-use games areas, padel and pickleball facilities, and associated sports surfaces.

Website information is provided for general guidance only. It does not constitute technical, planning, engineering, drainage, structural or legal advice.

Every site and project is different. Suitability, specification, access requirements, timescales and cost can only be confirmed after appropriate discussions, surveys and assessments.

5. Quotations and contracts

Submitting an enquiry through this website does not create a contract between you and 1st Surface Limited.
Any prices, budget estimates, timescales or specifications shown on the website are indicative unless confirmed in a formal written quotation or contract.

A contract for services will only arise when the parties accept a written quotation, order confirmation or other contractual document in accordance with its stated terms. Separate terms and conditions may apply to individual projects and will take precedence over these website terms where there is any conflict.

Unless stated otherwise, quotations may be subject to:

6. Project timescales

Any timescales mentioned on this website are estimates. Construction and maintenance work may be affected by weather, site conditions, access, material availability, planning requirements and circumstances outside our reasonable control.

For example, the website indicates that a typical new tennis court may take approximately four to six weeks to construct, but this does not represent a guaranteed completion period. Project-specific timescales will be addressed in the relevant quotation or contract.

7. Planning permission and approvals

Some projects may require planning permission, building-control approval, environmental consent, permission relating to trees or other third-party approvals.

Unless expressly agreed in writing, it is the customer’s responsibility to establish what permissions are required and obtain them before work begins. Information provided by 1st Surface Limited should not be treated as a substitute for advice from the relevant local authority or suitably qualified professional.

8. Accuracy and availability

We take reasonable care to keep the website accurate and up to date. However, we do not guarantee that:

We may change, remove or update website content and services without notice.

9. Images and examples

Photographs, illustrations, colour samples, surface finishes and completed-project examples are provided for general guidance. Colours and finishes may appear differently depending on the device, screen or browser used.
Examples of previous projects do not guarantee that identical results will be achievable at another site. Final outcomes may be affected by the chosen specification, existing conditions, materials, weathering and maintenance.

10. Intellectual property

Unless otherwise stated, all copyright, trademarks and other intellectual-property rights in the website and its content belong to, or are licensed to, 1st Surface Limited.

This includes text, photographs, graphics, logos, designs, videos and downloadable materials.
You may view and print reasonable extracts for personal, non-commercial use. You must not reproduce, alter, distribute, republish or commercially exploit any website content without our prior written permission.

11. External links

The website may contain links to third-party websites. These links are provided for information and convenience only.

We do not control or endorse third-party websites and are not responsible for their content, availability, security or privacy practices. Accessing an external website is at your own discretion and subject to that website’s terms and policies.

12. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, 1st Surface Limited will not be liable for loss or damage arising solely from:

If you are using the website for business purposes, we will not be liable for loss of profits, sales, revenue, business opportunities, anticipated savings, goodwill or any indirect or consequential loss arising from your use of the website.

These limitations relate to use of the website. Liability relating to contracted work will be governed by the terms of the applicable quotation or contract.

Nothing in these terms affects any statutory rights you may have as a consumer.

13. Privacy and cookies

Personal information collected through this website is handled in accordance with our Privacy Policy.
The website uses essential and, where consent is provided, analytics and advertising cookies. Cookie preferences can be managed through the website’s cookie settings.

14. Contact forms and electronic communications

You are responsible for ensuring that information submitted through a contact form or by email is accurate and lawful.

Website and email communications cannot be guaranteed to be completely secure, uninterrupted or free from error. If your enquiry is urgent or contains sensitive information, please contact us by telephone.

We may retain and use enquiry details in accordance with our Privacy Policy.

15. Changes to these terms

We may update these terms periodically to reflect changes to the website, our services or applicable law. The revised terms will take effect when published on this page.

Please check this page occasionally for updates.

16. Governing law

These terms are governed by the laws of England and Wales.

If you are acting as a consumer, you may bring proceedings in the courts applicable to your place of residence where consumer law permits. In all other cases, the courts of England and Wales will have exclusive jurisdiction.

17. Contact us

Questions about these terms should be sent to:

1st-Surface Limited
Cornerways House
2 Dashwood Close
West Byfleet
Surrey
KT14 6QH
Telephone: 01932 340011
Email: info@1st-surface.co.uk

Terms & Conditions

use the website unlawfully or fraudulently;

attempt to gain unauthorised access to the website, its server or related systems;

introduce viruses, malware or other harmful technology;

interfere with the website’s operation or security;

copy or commercially exploit its content without permission; or

use information from the website to misrepresent your relationship with 1st Surface Limited.

a site inspection or survey;

satisfactory site access;

confirmation of ground and drainage conditions;

planning permission or other regulatory approval;

availability and cost of labour and materials;

weather conditions; and

VAT at the applicable rate.

every item of information is complete, accurate or current;

the website will always be available or uninterrupted;

the website will be free from errors or harmful components; or

every service shown will be available in every location.

reliance on general information published on the website;

the website being unavailable;

the actions or content of a third-party website;

viruses or harmful material introduced by a third party; or

unauthorised use of the website.